Terms and Conditions for TalaMinds Wellness

Introduction

Welcome to TalaMinds Wellness. These Terms and Conditions ("Terms") govern your use of our online platform and the telemedicine services provided by TalaMinds Wellness, including virtual therapy sessions, personalized mental health coaching, group workshops, 24/7 online support, psychological assessments, and wellness webinars. By accessing or using our services, you agree to be bound by these Terms, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these Terms, you are prohibited from using or accessing this site.

1. Acceptance of Terms

By accessing and using our online platform and services, you signify your unreserved acceptance of these Terms. These Terms constitute a legally binding agreement between you and TalaMinds Wellness.

2. Nature of Services

TalaMinds Wellness provides virtual mental health services through licensed therapists and qualified coaches. Our services are designed for support, guidance, and education. While our services aim to improve mental well-being, they are not a substitute for in-person medical diagnosis, treatment, or emergency care. For any medical emergencies or urgent mental health crises, please seek immediate professional help.

3. User Eligibility

Our services are available to individuals who are at least 18 years old or who have obtained consent from a legal guardian. By using our services, you represent and warrant that you meet this age requirement. If you are under the age of 18, your parent or guardian must agree to these Terms on your behalf.

4. User Responsibilities

As a user of our services, you agree to:

5. Privacy and Confidentiality

Your privacy is paramount to TalaMinds Wellness. All personal information and communications with our therapists and coaches are treated with the strictest confidentiality, in accordance with applicable privacy laws and professional ethical guidelines. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

6. Payment and Fees

Fees for our services are clearly stated on our platform. By proceeding with a service, you agree to pay the stated fees. All payments are processed securely through third-party payment gateways. TalaMinds Wellness reserves the right to change its pricing at any time, with prior notice posted on our platform.

7. Cancellation and Refund Policy

Specific cancellation and refund policies for virtual therapy sessions, workshops, and other services will be detailed at the point of booking or purchase. Generally, a minimum notice period is required for cancellations to qualify for a refund or rescheduling. Failure to provide adequate notice may result in forfeiture of payment.

8. Intellectual Property

All content on our online platform, including text, graphics, logos, images, and software, is the property of TalaMinds Wellness or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our platform, except as generally permitted for your personal, non-commercial use.

9. Limitation of Liability

To the fullest extent permitted by law, TalaMinds Wellness, its affiliates, directors, employees, agents, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

10. Indemnification

You agree to defend, indemnify, and hold harmless TalaMinds Wellness and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the service, by you or any person using your account and password; b) a breach of these Terms, or c) content posted on the service.

11. Governing Law

These Terms shall be governed and construed in accordance with the laws of the Philippines, without regard to its conflict of law provisions. Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Makati City, Metro Manila, Philippines.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the service.

13. Contact Information

For any questions or concerns regarding these Terms, please contact us at:

TalaMinds Wellness

2847 Mabini Street, Suite 12B,

Makati City, Metro Manila, 1200

Philippines